How Can We Help You?

If you need travel health, safety, security products and services help, you're in the right place

  • Knowledge Base

    If you want information, updates, support and expert advice you can access yourself, click here

  • Online Chat

    If you want to chat online with one of our support team,  click the on “Help” tab in the bottom right corner of this page

  • Priority Calls

    Dial Now, call +61 8 7111 3301 for urgent and priority support/help desk communications

  • Routine Calls

    For general enquiries and non-urgent access to our support/help desk, Call Us, call +61 3 8658 1427

  • Email Us

    Click Here to Email Us for routine and updated email help from our support team

  • Support Ticket

    Click Here to submit a new support ticket/request

  • Forums

    For group chats, help forums and other general travel information click here

  • Member's Area

    Existing customers, clients and members click here to access your secure content and information

Contact Us

Purchase Travel Help or Support Services

  • Travel Safety Watch

    Share your location with us, and know that your travel movements are logged and watched by specialists

  • SMS Support

    Check in, ask questions or get updates on the road from our travel safety team

  • Pre Travel Safety

    Get a personal, focused analysis of your travel safety and what you need to do to be prepared from our team of experts.

  • Travel Notifications

    Keep updated on what is important and affecting your location, that is likely to impact upon your travel.

How to Access Our Support Desk

  • How do I complete the sign up process?
  • How do I log in or sign up?
  • How do I access Forums and the Knowledge Base?
  • How do I submit or open a new request?
  • How do I check/open existing requests?

Travel Risk Management

  • Communications and consultation with stakeholders
  • Establish the context for risk
  • Risk identification
  • Risk analysis
  • Risk evaluation
  • Risk treatment
  • Monitoring and review of the process

Travel Safety Management

  • Knowledge of the safety laws and standards
  • Relevance to your business
  • Adequate resource allocation and spending
  • Supporting processes and systems
  • Compliance to the standards and laws
  • Verification of all levels and actions

Intelligent Travel's Key Service Areas

  • Travel safety management
  • Travel health, safety, security and risk management
  • Travel risk management
  • Travel management systems
  • Risk mitigation
  • Travel technology and automation
  • Education and training
  • Business intelligence